CalcAI

CALCAI LLC — PRIVACY POLICY

Effective Date: July 20, 2026
Last Updated: July 20, 2026

CalcAI LLC (“CalcAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how CalcAI collects, uses, stores, discloses, retains, and protects information when you interact with CalcAI.

This Privacy Policy applies when you:

Visit calcai.cc or another website operated by CalcAI;
Purchase a CalcAI product;
Enter your contact or payment information during checkout;
Sign up for a restock alert, product-launch alert, discount, or promotional communication;
Download or use the CalcAI iOS application;
Create or use a CalcAI account;
Connect, configure, activate, or use a CalcAI-enabled calculator or device;
Submit prompts, photographs, images, or other content through a CalcAI device;
Select or connect to a third-party artificial intelligence provider;
Contact customer support;
Submit a warranty, return, replacement, repair, or refund request;
Participate in a beta-testing or product-testing program; or
Otherwise interact with CalcAI.

CalcAI’s websites, mobile applications, connected calculators, devices, software, APIs, accounts, support systems, communications, and related features are collectively referred to in this Privacy Policy as the “Services.”

By accessing or using the Services, you acknowledge the information practices described in this Privacy Policy.

1. Who Operates the Services

The Services are owned and operated by:

CalcAI LLC
209 S Broadway
South Amboy, NJ 08879
United States
Email: info@calcai.cc
Phone: (640) 220-4665
Website: calcai.cc

CalcAI is a United States company. The Services are primarily intended for individuals located in the United States.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information that CalcAI processes in connection with the Services. “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

This Privacy Policy does not control the independent privacy practices of third parties, including:

Authorize.net;
Banks and card networks;
Apple;
Twilio;
Wireless telecommunications carriers;
Shipping and delivery companies;
OpenAI;
Anthropic;
Other artificial intelligence providers;
Cloud-hosting and storage providers;
Discord;
Social-media platforms;
Analytics providers;
Fraud-prevention providers; and
Other websites, applications, or services linked to or integrated with CalcAI.

Those organizations may collect and process information under their own privacy policies, terms, and account settings.

3. Summary of Important Practices

3.1 Checkout and shipping

When you purchase a CalcAI product, CalcAI receives the information necessary to process and fulfill the order, such as your name, email address, telephone number, billing address, shipping address, products ordered, order amount, payment status, and shipping information.

CalcAI uses the customer’s name and shipping address to create a shipping label and deliver the purchased product.

3.2 Payment processing

Payments are processed through Authorize.net and participating payment providers, financial institutions, and card networks.

Payment credentials such as your complete card number, expiration date, card security code, or bank account credentials may be entered into an Authorize.net-supported payment interface.

CalcAI does not intend to store complete payment card numbers or card security codes on CalcAI’s own systems.

CalcAI may receive limited transaction information, such as:

Cardholder or billing name;
Billing address;
Payment method type;
Card brand;
The last four digits of a payment card;
Transaction identification number;
Authorization status;
Payment status;
Fraud or risk results;
Refund information; and
Chargeback or dispute information.

3.3 Prompts and photographs are logged

Prompts, photographs, images, AI responses, conversation history, and related activity submitted through a CalcAI device may be transmitted to and stored on CalcAI systems.

CalcAI logs this information to:

Provide prompt and image history to the user;
Process AI requests;
Return AI-generated responses;
Operate and maintain the Services;
Diagnose technical problems;
Debug a user’s device;
Provide customer support;
Investigate failed requests;
Maintain security;
Detect fraud, abuse, or unauthorized use; and
Comply with legal obligations.

3.4 CalcAI may access logged content when necessary

CalcAI personnel do not necessarily review every prompt or photograph automatically.

However, authorized CalcAI personnel may retrieve and review a user’s prompts, photographs, images, AI responses, and device logs when reasonably necessary for:

Debugging;
Investigating a malfunction;
Responding to a support request;
Diagnosing an account or device issue;
Investigating a failed AI request;
Maintaining security;
Preventing fraud or abuse;
Enforcing CalcAI’s rules or agreements;
Protecting CalcAI, its users, or others; or
Complying with a legal obligation.

Users should not submit information they would not want accessed under these limited circumstances.

3.5 Wi-Fi passwords are not logged by CalcAI

Wi-Fi network names and passwords configured through the CalcAI app are intended to remain stored or processed locally on the user’s CalcAI device.

CalcAI does not intentionally log, receive, or view users’ Wi-Fi passwords.

3.6 User-provided API keys are not visible to CalcAI

The CalcAI app may allow users to provide their own API key for an artificial intelligence provider.

CalcAI’s system is designed so that CalcAI does not intentionally receive, view, or have administrative access to the full value of a user-provided API key.

Users are responsible for:

Keeping API keys private;
Using API keys according to the provider’s terms;
Monitoring charges associated with the key;
Setting usage or spending limits where available;
Revoking a key that may have been exposed;
Revoking a key before selling, returning, or transferring a device; and
Contacting the AI provider regarding unauthorized use.

3.7 Prompt and photo retention

CalcAI retains prompts, photographs, images, AI responses, and related content while the associated account remains active.

CalcAI deletes or de-identifies this content when:

The user deletes the content through an available feature;
The user submits a verified deletion request;
The user deletes the CalcAI account; or
The account remains inactive for six consecutive months.

Limited copies may remain temporarily in backups, security records, fraud records, or legally required records as explained in this Privacy Policy.

4. Information CalcAI Collects

The information CalcAI collects depends on how you interact with the Services.

4.1 Information provided during checkout

When you place an order through calcai.cc, CalcAI or its checkout providers may collect:

First and last name;
Email address;
Telephone number;
Billing address;
Shipping address;
Apartment, unit, suite, or building information;
Delivery instructions;
Product selection;
Product quantity;
Discount or promotional code;
Order notes;
Shipping method;
Order total;
Tax information;
Purchase date;
Payment status;
Refund or cancellation information; and
Communications relating to the purchase.

If a customer purchases a CalcAI product for another person, CalcAI may receive information concerning both the purchaser and the recipient. The purchaser is responsible for having permission to provide the recipient’s information.

4.2 Payment and transaction information

Authorize.net and related payment providers may collect:

Cardholder name;
Billing address;
Payment card number;
Card expiration date;
Card security code;
Bank account information, where applicable;
Transaction authorization information;
IP address;
Browser and device information;
Fraud-prevention information; and
Payment history.

CalcAI may receive limited payment-related information needed to confirm payment, fulfill the order, issue refunds, respond to disputes, and maintain financial records.

Authorize.net, banks, card networks, and financial institutions may independently use transaction information for:

Payment processing;
Fraud detection;
Risk management;
Chargeback handling;
Security;
Account servicing;
Regulatory compliance; and
Other purposes described in their privacy policies.

4.3 Shipping and delivery information

To create shipping labels and deliver products, CalcAI may collect, use, and disclose:

Recipient name;
Shipping address;
Telephone number;
Email address;
Package information;
Shipping service;
Tracking number;
Delivery status;
Delivery instructions;
Signature-confirmation information;
Return-to-sender information; and
Information regarding delayed, lost, damaged, refused, or returned packages.

This information may be disclosed to shipping carriers, postal services, label providers, delivery partners, fulfillment providers, insurers, and customs authorities where applicable.

4.4 Account information

When you create or use a CalcAI account, CalcAI may collect:

Name;
Email address;
Telephone number;
Username;
Account identifier;
Authentication information;
Account creation date;
Login records;
Account status;
Device associations;
Saved preferences;
AI model preferences;
Support history;
Activity timestamps; and
Account deletion or recovery requests.

Passwords should be stored only in a protected or encrypted form where CalcAI directly manages authentication. Do not send your password to CalcAI through email, Discord, prompts, photographs, or support messages.

4.5 CalcAI iOS app information

When you download or use the CalcAI iOS app, CalcAI and its service providers may collect or process:

Account identifier;
Connected CalcAI device identifier;
Device serial number;
App version;
iOS version;
Mobile-device model;
App settings;
Selected AI provider;
Selected AI model;
Feature preferences;
Connection status;
Bluetooth status;
Local-network status;
Wi-Fi setup status;
Firmware information;
Diagnostic information;
Crash logs;
Error reports;
Request timestamps;
App usage events;
Account activity; and
Support submissions.

The app may request permission to use certain iPhone features, including:

Bluetooth;
Camera;
Photo library;
Local network;
Notifications; and
Other permissions necessary to provide a requested feature.

Users can generally manage app permissions through the Settings application on their iPhone. Disabling a necessary permission may prevent the affected CalcAI feature from functioning properly.

4.6 Bluetooth information

CalcAI uses Bluetooth to connect the iOS app to a compatible CalcAI device for setup, configuration, and device-management functions.

CalcAI may process:

Bluetooth connection status;
Device identifier;
Pairing status;
Connection attempts;
Connection errors;
Device configuration commands; and
Technical information required to establish or maintain the connection.

CalcAI does not use Bluetooth to collect a user’s contact list or unrelated information from nearby devices.

4.7 Wi-Fi configuration information

The CalcAI app may allow users to add, update, or remove Wi-Fi networks used by a CalcAI device.

Wi-Fi credentials are intended to be processed or stored locally on the CalcAI device. CalcAI does not intentionally receive, log, store, or view Wi-Fi passwords.

CalcAI may receive limited network-related information that does not reveal the Wi-Fi password, such as:

Whether the device successfully connected;
Connection status;
Network errors;
Signal or connectivity status;
IP address;
General internet availability; and
Timestamps associated with connection attempts.

4.8 CalcAI calculator and device information

When a CalcAI calculator or other connected device communicates with the Services, CalcAI may collect:

Device identifier;
Serial number;
Hardware revision;
Firmware version;
Device activation status;
Device registration status;
Associated account;
Device configuration;
Selected AI provider;
Selected AI model;
Request timestamps;
Feature usage;
Connection status;
Error codes;
Performance information;
Battery or power information, where supported;
Network status;
IP address;
Approximate location derived from IP address;
Security events;
Usage totals;
Device health information; and
Diagnostic logs.

This information may be linked to a CalcAI account, order, purchaser, recipient, or particular device.

4.9 Prompts, photographs, images, and AI content

CalcAI may collect and store content submitted through the Services, including:

Written prompts;
Questions;
Mathematical expressions;
Photographs taken using a CalcAI device;
Uploaded photographs or images;
Text appearing in a photograph;
Documents appearing in a photograph;
AI-generated responses;
Conversation history;
Follow-up questions;
Selected AI provider;
Selected AI model;
Request and response timestamps;
Processing errors;
Content-safety results;
Usage information; and
Account or device information associated with the request.

This information is referred to as “User Content.” User Content may contain personal information concerning the user or another person.

Users should not submit unnecessary sensitive information, including:

Social Security numbers;
Complete payment card information;
Bank account credentials;
Passwords;
Authentication codes;
Private API keys within prompts or images;
Government identification documents;
Medical records;
Confidential educational records;
Intimate images;
Trade secrets;
Confidential employer information;
Another person’s private information;
Information obtained without authorization; or
Information whose disclosure could create a serious risk of harm.

4.10 AI-provider and model information

CalcAI may collect:

Which AI provider the user selects;
Which AI model the user selects;
Whether a user-provided API key is configured, without intentionally receiving the full key;
Request status;
Response status;
Provider errors;
Rate-limit information;
Response time;
Usage totals;
Processing failures; and
Provider-related diagnostic information.

4.11 Customer-support information

When you contact CalcAI through email, telephone, Discord, social media, a support form, or another communication channel, CalcAI may collect:

Name;
Email address;
Telephone number;
Discord username;
Social-media username;
Order number;
Device serial number;
Account identifier;
Screenshots;
Photographs;
Videos;
Error logs;
Conversation history;
Description of the issue;
Shipping information;
Warranty information;
Support messages; and
Any other information you choose to provide.

Support communications may be stored for:

Responding to the request;
Troubleshooting;
Quality assurance;
Security;
Staff training;
Warranty administration;
Fraud prevention;
Dispute resolution; and
Recordkeeping.

Information submitted through Discord or another third-party platform is also processed by that platform under its own policies.

4.12 Warranty, return, refund, repair, and replacement information

When you request warranty service, repair, return, refund, or replacement, CalcAI may collect:

Name;
Contact information;
Proof of purchase;
Order number;
Serial number;
Device condition;
Photographs or videos of the device;
Description of the problem;
Error messages;
Device logs;
Repair history;
Shipping information;
Return tracking;
Refund information;
Replacement information; and
Communications regarding the request.

A returned device may contain locally stored information. Before returning a device, users should remove saved networks, API keys, account connections, photographs, prompts, and other personal information where technically possible.

4.13 Beta-testing information

If you participate in a CalcAI beta-testing program, CalcAI may collect:

Application responses;
Contact information;
Eligibility information;
Order information;
Device information;
Usage frequency;
Assigned testing tasks;
Task completion information;
Feedback;
Bug reports;
Diagnostic information;
Prompts or images relevant to a reported error;
Communications;
Participation status; and
Compliance with beta-program requirements.

Beta devices and applications may generate additional diagnostic or performance information because unreleased hardware and software require additional testing.

4.14 Information collected automatically from the website

When you visit calcai.cc, CalcAI and its providers may automatically receive:

IP address;
Browser type;
Device type;
Operating system;
Language;
Referring website;
Pages viewed;
Links clicked;
Date and time of access;
Session identifier;
Cookie identifier;
Approximate location derived from IP address;
Error logs;
Security logs; and
Website interaction information.

4.15 Cookies and similar technologies

CalcAI and its service providers may use:

Cookies;
Local storage;
Session storage;
Pixels;
Tags;
Software development kits;
Server logs; and
Similar technologies.

These technologies may be used to:

Operate the website;
Maintain checkout sessions;
Remember preferences;
Authenticate users;
Prevent fraud;
Maintain security;
Measure website performance;
Diagnose technical problems;
Understand general service usage; and
Improve the Services.

Browser settings may allow users to block or delete cookies. Blocking essential cookies may interfere with checkout, login, account, or website functions.

4.16 Information received from other sources

CalcAI may receive information from:

Authorize.net;
Banks;
Card networks;
Fraud-prevention providers;
Apple;
Twilio;
Telecommunications carriers;
Shipping carriers;
AI providers;
Cloud-hosting providers;
Customer-support platforms;
Social-media platforms;
A purchaser buying for another person;
Government authorities; and
Other parties acting with the user’s authorization.

5. Information CalcAI Does Not Intentionally Collect

Under CalcAI’s current design, CalcAI does not intentionally receive, access, or log:

Wi-Fi passwords entered during device setup;
The complete value of user-supplied AI API keys;
Complete payment card numbers stored on CalcAI servers;
Card security codes stored on CalcAI servers;
Social Security numbers;
Precise GPS location, unless a future feature clearly requests it;
Contact lists from a user’s mobile device; or
Unrelated information from nearby Bluetooth devices.

A user may nevertheless place this information inside a prompt, photograph, support message, or other submission. Users should avoid submitting this information.